111ph Privacy Policy
This Privacy Policy explains how 111ph collects, uses, stores, and protects the personal information of players on our Philippines mobile gaming platform. We are committed to handling your data responsibly and in accordance with applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an account or using any part of the 111ph platform, you acknowledge that you have read and understood the practices described in this policy.
Last updated: 2025. This policy applies to all users of the 111ph platform in the Philippines.
Table of Contents
1. Information We Collect
When you register and use the 111ph platform, we collect several categories of personal information that are necessary for us to provide a safe, reliable, and personalised gaming experience. The types of data we collect include the following:
Account information: When you create a 111ph account, we collect your full legal name, date of birth, email address, mobile number, and a username and password that you choose. This information is required to verify your identity, ensure you meet the minimum age requirement of 18 years, and to keep your account secure. We may also collect a copy of a government-issued ID or proof of address when identity verification is required under our Know Your Customer (KYC) procedures.
Device and browser data: We automatically collect certain technical information when you access the 111ph platform, including your IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers. This data helps us optimise the platform for the wide variety of mobile and desktop devices used by players across the Philippines, and assists in detecting fraudulent or unauthorised access attempts.
Payment and transaction information: Because all transactions on 111ph are conducted in Philippine Peso (PHP) via GCash, Maya, and participating Philippine banks, we collect information related to your deposit and withdrawal activity. This includes the payment method used, transaction amounts, timestamps, and reference numbers. We do not store full card numbers or mobile wallet credentials — payment processing is handled by regulated third-party payment providers under their own security standards.
Usage data: We collect data about how you interact with the platform, such as pages visited, games played, session duration, betting history, and promotional offers accessed. This usage data helps us improve platform performance, personalise your experience, and identify any unusual activity that may indicate a security concern or a responsible gaming issue that requires attention.
2. How We Use Your Information
111ph uses the personal information we collect strictly for legitimate purposes that are directly connected to providing and improving our gaming services to players in the Philippines. We do not use your data for purposes beyond what is described in this policy without obtaining your additional consent. The key purposes for which your data is used are outlined below.
Account management and verification: Your registration details are used to create and maintain your account, verify your identity, confirm that you meet the minimum age requirement, and process your deposits and withdrawals. When our compliance team conducts KYC checks, your identity documents are used solely for the purpose of verifying the information you provided during registration and are not shared beyond what is required by law.
Platform personalisation and improvement: We use usage data and browsing behaviour to personalise your experience — for example, by surfacing relevant game categories, tailoring promotional offers to your activity, and improving the mobile interface based on the devices most commonly used by our Philippine players. Your feedback, whether submitted directly or inferred from your usage patterns, helps us prioritise platform updates.
Security and fraud prevention: Device data, IP addresses, and transaction histories are used by our security systems to detect and prevent unauthorised access, account takeovers, money laundering, and other forms of fraud. Where suspicious activity is detected, we may restrict your account while an investigation is conducted — this is done to protect both the platform and your own account balance.
Legal compliance and regulatory obligations: As a gaming platform serving the Philippines market, 111ph is required to retain certain records and provide information to relevant regulatory and law enforcement authorities when legally compelled to do so. Your data may be used to fulfil these obligations, including anti-money laundering reporting requirements under Philippine law.
Communications: We use your contact details to send you important account-related notifications, such as transaction confirmations, security alerts, and policy updates. Where you have opted in, we may also send you promotional communications about offers and new features available on 111ph. You can opt out of marketing communications at any time by contacting our support team.
3. Cookies and Tracking Technologies
111ph uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather analytical data that helps us understand how players use the site. Cookies are small text files stored on your device when you visit the platform. They do not contain your password or payment details, and they cannot be used to access your account without your login credentials.
Essential cookies are strictly necessary for the platform to function. They enable core features such as keeping you logged in during a session, maintaining your language preferences, and ensuring that the mobile layout renders correctly on your device. These cookies cannot be disabled without significantly impairing your ability to use the platform.
Analytical cookies help us understand how players navigate the 111ph platform — which pages are visited most frequently, where users enter and exit the site, and how long sessions typically last. This data is collected in aggregate form and is used solely to improve the platform experience. We do not sell analytical data to advertisers or data brokers.
Functional cookies remember choices you make on the platform — such as your preferred game category or notification settings — so that you do not need to re-enter them each time you visit. These cookies improve the convenience of your experience without collecting personally identifiable information beyond what is required for that function.
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies at any time; however, doing so may affect the functionality of the 111ph platform, including your ability to stay logged in or access certain features. For full details on managing cookies in your specific browser, refer to your browser's help documentation.
4. Data Storage and Security
111ph takes the security of your personal information seriously and implements a range of technical and organisational measures to protect your data from unauthorised access, loss, misuse, alteration, or disclosure. Our security practices are designed to meet standards appropriate for a regulated gaming platform serving Philippine players.
All data transmitted between your device and the 111ph platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Account passwords are stored using strong one-way hashing algorithms — meaning that even 111ph staff cannot retrieve your password in plain text. Sensitive account and payment information is stored on secure servers with restricted access controls, and access to personal data within 111ph is limited to staff who have a genuine operational need.
Your personal data is retained for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations — including the Data Privacy Act of 2012 and relevant anti-money laundering regulations. Once the legally required retention period has elapsed and there is no other legitimate basis for retaining your data, it will be securely deleted or anonymised.
While we employ strong security measures, no system connected to the internet can be guaranteed to be completely free from risk. If you suspect that your 111ph account has been compromised or that your personal data has been accessed without your authorisation, you should contact our support team immediately so that we can investigate and take appropriate action. We also encourage you to use a strong, unique password and to keep your registered contact details current to reduce the risk of unauthorised access.
5. Sharing Data with Third Parties
111ph does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is shared only in the specific, limited circumstances described below, and only to the extent necessary to fulfil the purpose for which it is shared.
Payment service providers: To process your deposits and withdrawals in Philippine Peso via GCash, Maya, and participating Philippine banks, we share the minimum transaction data required by those payment providers to complete and verify your transaction. These providers operate under their own privacy policies and are required to handle your data in accordance with applicable Philippine financial regulations.
Game content providers: The slot online titles and live casino games available on 111ph are provided under licence from third-party game studios. When you play a game, limited technical data — such as session tokens and bet outcomes — may be shared with the relevant game provider for the purpose of operating the game and ensuring fair play. Game providers do not receive your full personal profile, payment details, or contact information.
Identity verification services: Where we are required to conduct KYC verification, we may share identity documents you provide with regulated third-party verification service providers. These providers verify the authenticity of the documents and return a verification result to 111ph — they do not retain your documents beyond what is required for the verification process.
Legal and regulatory authorities: 111ph may be required by Philippine law, court order, or regulatory directive to disclose certain personal data to government bodies, law enforcement agencies, or financial intelligence units. In such cases, we disclose only the information specifically requested and required by law, and where legally permitted, we will notify you of any such disclosure.
6. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have specific rights with respect to the personal information that 111ph holds about you. We respect these rights and are committed to helping you exercise them in a straightforward and timely manner. The key rights available to you as a 111ph account holder are outlined below.
Right to access: You have the right to request a copy of the personal data that 111ph holds about you, along with information about how it is being used. To submit an access request, please contact our support team through the platform. We will respond to your request within a reasonable timeframe in accordance with applicable law.
Right to correction: If any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. For basic account details such as your email address or contact number, you may be able to update these directly through your account settings. For identity documents and other sensitive records, please contact our support team.
Right to erasure: You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. Please note that some data must be retained for legal compliance purposes even after an account is closed, and erasure requests cannot override those legal obligations.
Right to object and withdraw consent: Where we process your data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. You also have the right to object to processing carried out on the basis of legitimate interests where you believe your rights and freedoms outweigh those interests. To exercise any of these rights, please reach out to the 111ph support team.
7. Protection of Minors
111ph is strictly an adult platform. Our services are available only to individuals who are 18 years of age or older, and we do not knowingly collect personal information from anyone under the age of 18. This age restriction exists because online gaming and betting activities are not appropriate for minors and are prohibited for persons under 18 under applicable Philippine law.
During the registration process, every applicant is required to confirm that they are at least 18 years old and to provide a date of birth. Our KYC verification procedures further confirm the age of users when identity verification is triggered. If we discover or have reasonable grounds to suspect that a registered account belongs to a person under 18, we will immediately suspend that account, freeze any associated balance, and handle the matter in accordance with applicable regulations.
If you are a parent or guardian and believe that a person under your care has registered on the 111ph platform without authorisation, please contact our support team immediately. We take these situations seriously and will investigate promptly. We also encourage parents and guardians to use parental control tools available through their device or internet service provider to restrict access to online gaming platforms for minors in their household.
8. Updates to This Policy
111ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, applicable Philippine laws, or regulatory requirements. When we make changes, the updated policy will be published on this page with a revised effective date at the top of the document. We will make reasonable efforts to notify registered users of significant changes — for example, through an account notification or a prominent notice on the platform.
Your continued use of the 111ph platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically so that you remain informed about how your personal data is being handled. If you disagree with any change to this policy, you may contact our support team to discuss your concerns or to request that your account be closed.
Minor clarifications, formatting corrections, or updates that do not materially affect the way your data is processed may be made without a formal notification. In all cases, the most current version of the Privacy Policy is the one published on this page and is the version that governs the handling of your personal data.
9. How to Reach Our Support Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111ph handles your personal data, we encourage you to get in touch with our support team. Whether you want to exercise a data subject right, report a suspected privacy breach, or simply seek clarification on any aspect of this policy, our team is available to assist Philippine players seven days a week.
You can contact 111ph support directly through the help channels available within your registered account on the platform. Our support team will acknowledge your inquiry promptly and aim to resolve data privacy matters within the timeframes required under the Data Privacy Act of 2012. For formal data access or erasure requests, please provide your registered account details and a clear description of the action you are requesting so that we can process your request efficiently.
You may also reach us by email at [email protected] — please use the email address associated with your registered account when submitting privacy-related requests, as this helps us verify your identity and respond to the correct person. If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Questions About Your Data?
If you have further questions about how 111ph handles your personal information, the FAQ page covers many common queries in plain language. You can also register a free account to get started, or log in to manage your existing account and preferences.